Are you a hotel franchisee who wants to ensure consistent, unbiased, and reasonable standards for quality assurance inspections and accuracy of QA reports? Hotel Franchisees know their QA scores are an important way to ensure compliance with brand standards. Watch the Point 4 webinar today and get a deeper look into why consistency across brands are critical to the success of the hotel franchise system. You will also have a chance to hear from AAHOA President & CEO Laura Lee Blake, Lifetime Member Neil Patel, and Franchisee Advocacy Consulting Principal Keith Miller on how Point 4 advocates for a best-in-class, mutually beneficial franchise system.
“We’re advocating that Franchisors should have the same standards for each of their facilities operating under a specific brand name in the franchise system,” Blake explained. "In other words, whatever hotel you’re operating, you should not have different standards than every other hotel with that same brand name. That’s only fair.”
“We want to make sure our properties are good for our guests. Clean, well-maintained, and comfortable,” Patel shared. “There are some brands that are company-owned, and the quality inspection should be the same for both, and the standards should be the same for both, whether they’re corporate-owned or franchise-owned.”
"It should not be used unfairly against you to take away the brand name of your business. It should not be used unfairly against you because maybe you’re more vocal than other franchisees. It should be maintained equally across the brand,” Miller explained.
Watch Point 4 Webinar Today!
If you haven’t had a chance to watch the webinars for Points 1, 2, and 3, you can find them on the 12 Points Webinar Series Landing Page.
Original source can be found here.
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